COURSE POLICIES

Terms and Conditions 

Last Updated: February 15, 2025

1. Introduction 

Last Updated: February 15, 2025

Welcome to The Sisu Society (“Company,” “we,” “our,” or “us”). By using our website (https://www.sisusociety.com), purchasing our services, or participating in our programs, you (“Client,” “you,” or “your”) agree to these Terms and Conditions.

2. Services Provided

The Sisu Society provides coaching, training, and development services, including one-on-one and group coaching, digital courses, training programs, subscription-based memberships, workshops, and webinars. These services are designed to support personal and professional growth, but we do not guarantee specific outcomes. The effectiveness of our programs depends on your commitment, effort, and application of the strategies provided.

3. Payments and Subscription Terms

For one-time purchases, including courses and coaching services, full payment is required before you gain access to any materials or sessions. If a payment plan is offered, you must adhere to the agreed-upon schedule.

For subscription-based programs, enrollment in an annual subscription requires a 12-month commitment, during which you will be billed on a monthly basis. By subscribing, you agree to complete all twelve payments, regardless of usage or participation. Subscriptions will not renew automatically. If you choose to cancel before the full term is complete, you are still responsible for paying the remaining balance. Subscription fees may change at the Company’s discretion, with at least 30 days’ notice provided before renewal.

4. No Refund Policy

All purchases, including coaching packages, courses, and subscription fees, are non-refundable. If you choose to discontinue participation in a program, you will not be eligible for a refund or credit. Missed scheduled coaching sessions will not be refunded or rescheduled unless at least 24 hours’ notice is provided.

5. Coaching vs. Therapy Disclaimer

The Sisu Society, its coaches, trainers, and staff does not provide therapy, mental health treatment, or crisis intervention services. Coaching is a professional relationship focused on achieving personal and professional goals and is not a substitute for therapy, psychological counseling, or medical care. If you require mental health support, you are encouraged to seek assistance from a licensed therapist or mental health provider working in that capacity. If you are in crisis or experiencing a mental health emergency, please call 911 or a crisis hotline for immediate assistance.

6.Client Responsibilities

By engaging in our coaching and training programs, you agree to actively participate in the process, communicate openly and honestly, and take full responsibility for implementing the strategies and recommendations discussed. Your commitment to the program is essential to achieving the best results.

7. Confidentiality

Confidentiality is an important aspect of our coaching relationship. While information shared in coaching sessions will remain private, please note that the coach-client relationship is not protected under legal confidentiality privileges such as doctor-patient or attorney-client privilege. Confidentiality may be broken in cases where disclosure is required by law.

8. Legal Disclaimers & International Clients

All materials provided through The Sisu Society’s programs, including digital content, coaching frameworks, templates, and recordings, are the exclusive intellectual property of The Sisu Society. You are prohibited from copying, distributing, or reselling any materials without prior written consent.

While we strive to provide uninterrupted access to our digital courses, coaching sessions, and membership services, we are not liable for technical issues, internet failures, or third-party platform outages that may impact your ability to participate.

For international clients, this Agreement shall be governed by and construed in accordance with the laws of Connecticut, USA, unless mandatory consumer protection laws in your country override this provision. Clients accessing our services from outside the United States are responsible for ensuring compliance with their local tax laws and regulations. Additionally, by purchasing our coaching services, courses, or digital training programs, you acknowledge and agree that you waive any right to a refund, including under EU consumer protection laws, as the service begins immediately upon purchase. Payments must be made in U.S. Dollars (USD), and any exchange rate fluctuations, foreign transaction fees, or additional bank charges are your responsibility.

9. Dispute Resolution

In the event of a dispute arising from this Agreement, both parties agree to first attempt resolution through mediation. If mediation does not result in a mutually agreeable solution, the matter will be subject to legal proceedings in a court of competent jurisdiction in Connecticut, USA. The prevailing party in any legal dispute may recover reasonable attorney’s fees and related legal costs.

10. Amendments & Updates

The Sisu Society reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website and will take effect immediately upon publication.

By purchasing or participating in our services, you confirm that you have read, understood, and agree to these Terms and Conditions.

The Sisu Society LLC
Email: [email protected]
Phone: +1 (203) 807-8427